An Insight into the Character of Soft Skills
Take an insight into the character of soft skills that displays itself as a cluster of productive and meaningful characteristics that define one’s personality. In the personal arena, soft skills states, “Despite of all the happiness, joys, and monetary gains, if I am not there then relationship loses its meaning.” This means that without soft skills you fail to build and sustain relationships within your own boundaries. Further, when it comes to the professional landscape, it states, “I am personality that ever employer looks for to appoint because the traits I have goes a long way in proving the true assets of an organization.” This means that soft skills at workplace give a clear direction to business growth with increased productivity, efficiency, and performance.
What are the Important Soft Skills?
- Communication Skills: Communication skill is an important part of soft skill that takes you to build or break relationships within a fraction of second. This is the art and essence of meaningful and long lasting relationship, both in personal and professional environment.
- Work Ethics: Work ethics define the value, efforts, time, and sincerity you put to your work while contributing towards the betterment of your organization.
- Approachability: The openness of your colleagues and friends to approach you without a second thought proves to be a blessing for you.
- Adaptability: The skill to adapt to frequent changes and develop a positive attitude for all changes is a talent in itself. This helps you take a long way towards a winning career growth.
- Emotional Intelligence: This area of soft skills includes self-awareness, self-regulation, motivation, and empathy that collaboratively work towards influencing your environment with positive energies.
- Teamwork: With an attitude of teamwork, you tend to make significant contribution in increasing the performance of all projects at workplace.
- Listening Skills: Listening is not just about hearing the voices that echo around but the art of understanding the depth of each word you hear. Your listening skills keep you stay more focused on your work approach while helping you find a strategic path ahead.
Why are Soft Skills Important at Workplace?
Soft skills at workplace have their own set of benefits and importance. Researchers have also claimed that more than 75% of job success and sustained employment comes with soft skills and only 25% works on the principles of technical expertise and work-related knowledge. Some of the key reasons why soft skills at workplace actually matters are:
- Competitive job market calls for employees beholding a perfect combination of technical expertise and soft skills.
- Employees with interpersonal and negotiation skills are more likely to have more number of sale closures than someone with just high-end work knowledge.
- The skills make you apt to interact with customers, colleagues, and other associates to have better channel of communication. This in turn improves customer experience.
- People with soft skills thrive and function better in teams towards a shared organizational goal.
- Employers value soft skills because it gives employees an edge over others to resolve problems, face work challenges with a positive approach, and handle all work related issues with calmness.
How to Impart Soft Skills Training?
5 Ways To Teach Soft Skills To Employees
Soft skills development does not occur in a vacuum, and it doesn’t just magically occur over time. Here are 5 ways to teach your employees the soft skills they need.
- Hire Smarter
If you are looking for new hires, look for employees with a willingness to learn more than just practical skills.
Is your potential hire eager to expand their knowledge base and be self-directed? Do they have experience problem-solving in novel situations? (Think wilderness exploration through Outward Bound or volunteer experience with AmeriCorps or another long-term volunteer commitment.)
Start with employees who want to go where you’re headed – the skillsets can come later (and are easier to train).
- 2. Start With A Training Needs AssessmentAll good learning opportunities, no matter the skill, begin with a training needs assessment. If you don’t know your destination, you cannot map the route.
For a soft skills training needs assessment, start by asking employees to set their own goals. Are they struggling with organizing long-term projects? Do they need help working with difficult suppliers, customers, or colleagues? How would they like to grow in the company?
Start there. This engages employees and gets them personally invested in the training.
- 3. Find An Excellent And Intuitive Learning Management System (LMS)
Finding the best LMS for your business is crucial. An LMS helps to deliver and track your employees’ learning. The best ones can monitor progress toward your employees’ individual goals, as well as tracking licenses and certifications.
You don’t need to burden HR with these tasks. Let a Learning Management System do the heavy lifting when it comes to keeping these types of records.
- 4. Use The Best Learning Platforms
If your company is filled with digital natives, don’t stick them in a boardroom once a month with a three-ring binder and a PowerPoint presentation.
eLearning comes in many formats and can boost retention and buy-in from your employees. If you are trying to get the Millennials in your company the soft skills training they need, catch their attention (and keep it!) with a wide variety of online learning tools.
- 5. Offer Opportunities For Practice, Reflection, And Refinement
Don’t train your employees in teamwork and then give everyone individual projects.
Offer opportunities for practice and application, with plenty of time for reflection and refinement (and retraining when needed!).
Training Your Employees In Soft Skills
It can be challenging to start a training program for skills that don’t necessarily have solid lines to define them. If you don’t have much experience developing employee training, to begin with, this can make it even harder.
Don’t wait for soft skills development to occur on its own. Being proactive about this type of training can create unparalleled benefits for your employees and company as a whole.